Torrance, CA (July 25, 2016) – Etac NA Marketing Director, Nanneke Dinklo, today announced deployment of a new toll free number that allows customers immediate access to the company’s sales and customer support teams for all brands operating at either the Torrance, CA or Matthews, NC offices.
Customers will easily remember 844 US MOBILITY (844-876-6245) that was established to support efficiencies in sales, customer service and to reduce inquiry response times. The new toll free number for the R82, Convaid, Etac, Molift and Immedia brands was chosen for its association with brand products.
“Unifying sales and customer service under one number not only makes operational sense, but most importantly, it provides customers with a better experience, since they only have to call one number to order all five product brands. It also allows us a closer user interface for pediatric and adult brands, helping us recognize and address customer needs,” said Dinklo.
New toll free number benefits:
- Seamless interface between East and West Coast operations
- Only one number is needed to order products from all brands.
The Etac NA brands offer pediatric products typically prescribed to individuals with mild to moderate involvement of the following conditions: Cerebral Palsy, Down Syndrome, Duchene Muscular Dystrophy, Spinal Muscular Atrophy, Spina Bifida, Osteogenesis Imperfecta, Traumatic Brain Injury, Spinal Cord Injury, Cystic Fibrosis, Mitochondrial Disease, Metabolic Diseases, and Sensory Processing Disorders, among others.
About Etac North America
The Etac Group offers a wide range of solutions for children and adults ranging from manual wheelchairs, advanced seating, patient transfer, bathing and toilet products. Sweden-based Etac markets their products under the Etac, Molift, Immedia, R82 and Convaid brands. Etac operates sales companies in Sweden, Norway, Denmark, Germany, the Netherlands, the United Kingdom, Australia and the United States with an extensive network of distributors in 40 other markets around the world.
Based in Denmark, R82 develops and produces innovative aids and appliances for special need children and young adults. These are tailored to individual needs based on comprehensive product development and clinical input. R82 prides itself on a high caliber of quality of service and customer engagement.
Convaid, the company that invented the adaptive assisted wheelchair, has helped special needs children and their families live fuller, more productive lives since 1976. Convaid produces high-performance, easy-to-use and attractive mobility products for all stages of a young person’s life, from infancy to young adulthood. Each product is custom-built to individual specifications to provide optimum comfort, safety and convenience.
Together R82 and Convaid form the Etac Pediatric Group.
R82 website: http://www.r82.com
R82 Facebook: https://www.facebook.com/SnugSeatInc/
Etac website: http://www.etac.com/us
Convaid Community Blog: https://convaidblog.wordpress.com/
Convaid Facebook: https://www.facebook.com/ConvaidWheelchairs
Convaid website: https://www.convaid.com